MYSTERY OF LOVE
We ship world wide, below are the list of countries that we ship and the rates.
*Shipping times will vary greatly depending on where your order is headed and what Anpost’s capacity is, so we recommend allowing extra days on top of Express shipping!.
|Ireland||Express Tracked||Next Working Day||€5.95|
|UK / NI||Express Tracked||2 - 5 Working Days||€7.95|
|United States||Express Tracked||Temporarily Disabled|
|Australia||Express Tracked||5 - 8 Working Days||€8.99|
|Canada||Express Tracked||Temporarily Disabled|
|New Zealand||Express Tracked||2 - 5 Working Days||€6.35|
|Singapore||Express Tracked||3 - 5 Working Days||€7.95|
|Austria||Express Tracked||2 - 5 Working Days||€7.95|
|Belgium||Express Tracked||2 - 5 Working Days||€7.95|
|Croatia||Express Tracked||2 - 5 Working Days||€7.95|
|Denmark||Express Tracked||2 - 5 Working Days||€7.95|
|Estonia||Express Tracked||2 - 5 Working Days||€7.95|
|Finland||Express Tracked||2 - 5 Working Days||€7.95|
|France||Express Tracked||2 - 5 Working Days||€7.95|
|Germany||Express Tracked||3 - 5 Working Days||€7.95|
|Hungary||Express Tracked||3 - 5 Working Days||€7.95|
|Iceland||Express Tracked||2 - 5 Working Days||€7.95|
|Latvia||Express Tracked||2 - 5 Working Days||€7.95|
|Lithuania||Express Tracked||2 - 5 Working Days||€7.95|
|Luxembourg||Express Tracked||2 - 5 Working Days||€7.95|
|Italy||Express Tracked||2 - 5 Working Days||€7.95|
|Malta||Express Tracked||4 - 5 Working Days||€7.95|
|Poland||Express Tracked||2 - 5 Working Days||€7.95|
|Portugal||Express Tracked||2 - 5 Working Days||€7.95|
|Slovakia||Express Tracked||2 - 5 Working Days||€7.95|
|Spain||Express Tracked||2 - 5 Working Days||€7.95|
|Sweden||Express Tracked||2 - 5 Working Days||€7.95|
|Switzerland||Express Tracked||2 - 5 Working Days||€7.95|
|The Netherlands||Express Tracked||2 - 5 Working Days||€7.95|
|Rest Of The World||Tracked||10 - 14 Working Days||€30.00|
We are using Anpost as our main delivery company.
We do normal delivery which takes longer time to deliver and no verification is taken on the time of delivery so if you are willing to take a risk it is up to you. Registered post are more secure then the normal delivery as verification is needed on the time of delivery. We provide a tracking number as well so that you can track your order online. Express post are for customers who need the items faster or next day. It depends upon the country where the items are being shipped. We do next day guaranteed shipping to Ireland also. They all include tracking number and verification as well.
We usually dispatch the item 3-5 working days after the order is processed. You will receive an order confirmation email. The transit times vary from the destination, it usually takes 2-5 working days in EU and 10-14 working days to rest of the world. If you are using a tracked service you can use the tracking number to see the shipment by yourself. We will be sending all the needed information to your email once we have shipped the items.
We usually dispatch the orders within 3-5 working days after the successful payment. If the order has not been dispatched yet then you can email the customer support so that we can edit the shipping address for you. If the order is already dispatched we can do nothing after that.
The custom charges and tax vary upon the total value of the item you have purchased from us, there may be customs or import duties and it varies country to country. If the parcel is charged the person receiving is responsible to pay the duty charges. We are not able to predict what custom charges you have to pay in advance but it is best to enquiry the local customs office in advance.
- Track your parcel - You will be able to track your parcel once the orders are fulfilled and shipped.
- Fast checkout - You details will be saved with us which makes it faster to checkout.
- Add multiple delivery addresses - You can add multiple delivery addresses and choose them when checking out.
- Edit your details - You can edit your profile, request for password change.
- Oder Status- You Can see what is going on with your order.
- Order History - You can see what you ordered before with us.
- Wishlist - You can add the items in your Wishlist and later buy them.
- Exclusive Promotions - We will be sending you list of promotions we have.
Yes, We have a secure site and we are using a secured server so that there are no unauthorized access. All the transactions that you do with us is secured as we are using Secured Socket Layer (SSL).
We accept all types of major payments which are, Visa debit/credit, Mastercard, Apple Pay, Google Pay, Shop Pay or you can use our express PayPal checkout.
- There might be many reasons why the order was cancelled some of the main reasons are listed below.
- If the we are not able to receive the payment from you or verify the payment, the orders will be automatically cancelled.
- We are using a risk analysis system as well so if they alert us that the order is fraudulent, then you might need to verify us or provide us proof that the order is valid else the orders will be cancelled.
- If we are not able to full fill the items that you have ordered which is most unlikely to happen.
- We will send an email to you if the above conditions are matched. And will fully refund to you if you have made the payment with us.
If you have ordered the incorrect item or wrong size and the item has not been dispatched then you can contact the support as soon as possible so that we can send you the right one. If the items have been dispatched already and you can send the items back to us for the exchange. For more details please follow the link.